Acquiring essential Information Technology skills is vital in today’s technology-driven world. By taking Google IT Support professional certificate course, you’ll equip with the expertise to troubleshoot hardware and software issues, manage networks, and provide efficient IT support. Possessing these skills enhances employability and empowers individuals to contribute significantly to businesses and organizations in an increasingly digital and interconnected environment. I will provide a comprehensive review of this professional certificate offered by Google through Coursera.
Table of Contents
Course Overview: Google IT Support
This Google Career certificate will prepare you for a new career in the high-growth Information Technology field in under six months. This course is tailored for beginners, requiring no prior experience or degree. Acquire essential skills for an entry-level IT job, from computer assembly and wireless networking to customer service and troubleshooting, with the help of professional training designed by Google. You will learn from subject-matter experts at Google and have a chance to build your portfolio with projects like customer personas and social media calendars to show to potential employers.
Course Content:
This professional certificate has a series of 5 well-designed courses which will cover all foundations & advanced topics of IT. Each Module considers to be complete in one week.
Course 1: Technical Support Fundamentals
This course is the first series to prepare you for an entry-level IT Support Specialist role. In this course, you’ll be introduced to Information Technology or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the internet, computer software, troubleshooting, and customer service. This course covers a wide variety of IT topics designed to give you an overview of what’s to come in this certificate program. The estimated course completion time is 21 hours.
Module 1: Introduction to IT
Module 2: Hardware
Module 3: Operating system
Module 4: Networking
Module 5: Software
Module 6: Troubleshooting
Course 2: The Bits and Bytes of Computer Networking
This course will transition you from working on a single computer to an entire fleet. Systems administration is the IT field responsible for maintaining reliable computer systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll dive deep into the cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You’ll also learn how to manage and configure servers and use industry tools to manage computers, user information, and productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in a disaster. The estimated course completion time is 27 hours.
Module 1: Introduction to Networking
Module 2: The network layer
Module 3: The transport and application layers
Module 4: Network services
Module 5: Connecting to the Internet
Module 6: Troubleshooting and the future of networking
Course 3: Operating Systems and You: Becoming a Power User
In this course, through a combination of video lectures, demonstrations, and hands-on practice, you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users and configuring hardware. The estimated course completion time is 33 hours.
Module 1: Navigating the system
Module 2: Users and permission
Module 3: Package and software development
Module 4: Filesystems
Module 5: Process Management
Module 6: Operating systems in practice
Course 4: System Administration and IT Infrastructure Services
This course will transition you from working on a single computer to an entire fleet. Systems administration is the IT field responsible for maintaining reliable computer systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll dive deep into the cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You’ll also learn how to manage and configure servers and use industry tools to manage computers, user information, and productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in a disaster. The estimated course completion time is 25 hours.
Module 1: What is system administration?
Module 2: Network and infrastructure services
Module 3: Software and platform services
Module 4: Directory services
Module 5: Data recovery and backups
Module 6: Final project
Course 5: IT Security: Defense against the digital dark arts
This course covers various IT security concepts, tools, and best practices. It introduces threats and attacks and the many ways they can show up. We’ll give you some background on encryption algorithms and how they’re used to safeguard data. Then, we’ll dive into the three As of information security: authentication, authorization, and accounting. We’ll also cover network security solutions, ranging from firewalls to Wifi encryption options. The course is rounded out by combining all these elements into a multi-layered, in-depth security architecture, followed by recommendations on integrating a security culture into your organization or team. The estimated course completion time is 31 hours.
Module 1: Understanding security threats
Module 2: Pelcgbybtl (Cryptology)
Module 3: The 3 A’s of cybersecurity: Authentication, Authorization, Accounting
Module 4: Securing your networks
Module 5: Defense in depth
Module 6: Creating a company culture for security
Module 7: Prepare for jobs in IT support
Major Learnings:
- Gain skills required to succeed in an entry-level IT job
- Earn to perform day-to-day IT support tasks, including computer assembly, wireless networking, installing programs, and customer service.
- Learn how to provide end-to-end customer support, from identifying problems to troubleshooting and debugging.
- Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code.
Skills you will gain include Debugging, encryption algorithms and techniques, customer service, network protocols, cloud computing, windows operating system, and Linux command. System administration, and more.
Course Format and Duration:
This course is completely online, so attending a classroom in person is unnecessary. You can access your lectures, readings, and assignments anytime and anywhere via the web or mobile. You will learn through videos, assessments, and hands-on labs; you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job. The content is highly interactive and developed by Google employees with experience in the field. This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios critical for workplace success. Ideally, it will take 6 months to complete if you spend 10 hours a week. Moreover, this course has a flexible schedule, meaning everyone can learn at their own pace.
Certificates and Credentials:
Finally, you will earn a career certificate after all your hard work. This Professional Certificate has an ACE® recommendation. This program is ACE® approved—when you complete it, you can earn up to 15 college credits, the equivalent of 5 college courses at the bachelor’s degree level. You can add these credentials to your LinkedIn profile, resume, or CV Share it on social media and in your performance review.
Pricing:
Google IT Support professional certificate will cost $ 49 per month in the U.S. and Canada. You can save money by increasing the course pace. Suppose you complete the course in recommended 6 months. It will cost you USD 294, and if you complete the course in 3 months, it will cost you $ 147 US. Your cost may be lower in other countries where Google Career Certificates are available. Enroll Now
Coursera also offers 7 days free trial with unlimited access to all courses in the Certificate. You can cancel the trial at any time with no penalties if you cancel before the trial ends if it’s not right for you.
Coursera Also offers financial aid in case you cannot bear course fees. All you need to do is apply for financial aid and wait up to 16 days until your aid is approved.
Reviews from Other Users:
This professional certificate is rated 4.8 stars by 160k+ learners, which shows this course adds great value to the course graduate career. Based on the survey, 75% of certificate graduates report positive outcomes.
Community and Networking Opportunities:
In addition to expert-led training and hands-on projects designed to prepare you for a job, you’ll get access to an interview practice tool, mock interviews, resume-building workshops, career coaching sessions, and more. Upon completing a Google Career Certificate, like this one, certificate graduates in the U.S. can share their information with top U.S. employers hiring entry-level professionals, like Deloitte, Macy’s, Infosys, Walmart, and of course, Google. Employer consortiums are currently available in the U.S., Canada, India, Singapore, and Indonesia and are coming to more countries soon. The employers included will vary by country.
Conclusion and Recommendation:
Enrollment in the Google IT Support professional certificate course will help you gain crucial Information Technology skills essential in today’s technology-driven world. This course empowers individuals to troubleshoot hardware and software issues, manage networks, and provide effective IT support, enhancing employability and the ability to contribute significantly to organizations in our increasingly digital environment. This beginner-friendly program offers comprehensive training in under six months, covering computer assembly, networking, operating systems, and security while allowing you to build a portfolio of projects. With flexible scheduling, ACE® recommendation, and financial aid options, this course offers a valuable investment in your career growth.
Comparison with Similar Courses:
Suppose you are interested in specifically learning digital marketing & want to become Google certified digital marketer. In that case, I recommend you look at the Google Digital Marketing and E-Commerce professional course review offered on Coursera.
